Archives (page 30 of 43)

Friday Roundup – the social Web bigger than social media

I had the pleasure of being interviewed by David Meerman Scott recently for his next book. (Do you know that "The New Rules of Marketing and PR" has been translated into 24 languages?!)

David had just been speaking at Dow Jones' launch of their new Media Relations Manager, and like all accomplished speakers he conveyed some serious points of view interspersed with the more light-hearted observations (the one about "Who are hell are these people?!" got people laughing).

We spent most of our time talking about the Influence Scorecard (see my post this week) and the expansion of "social". By this I mean that the social Web is bigger than social media, even though the terms are often treated as synonyms. The social Web encompasses social (non-traditional / non-industrial) media, but also applications such as Tweetdeck and iPhone apps, services such as social assisted search and location-based services, and the network itself... which is becoming the Internet of Things. Read more

The first meeting on the Influence Scorecard

I was delighted to host the first meeting of the Influence Scorecard initiative in New York this week with a fine group of people:

The task at hand is wide and deep, but we cracked on regardless. For those of you unaware of the Influence Scorecard project, you may want to flick through the presentation at the end of this post, or perhaps read my last post on the matter.

One of our first tasks was to get some definitions agreed. For example: Read more

Friday Roundup – Monitoring Social Media 09

The Monitoring Social Media 09 event this week was a 'standing-room-only' event. And I particularly enjoyed the presentations from Marshall Sponder, Giles Palmer, Brad Little and Katy Howell.

Here is a couple of points I made in my participation of the panel debating the future of social media monitoring.

Firstly, this sector will broaden its focus. I define social media as being a subset of the social Web, so the social Web = social media (blogs, facebook, twitter) + apps (tweetdeck, skype) + services (geo-location, social search) + the network (including the Internet of Things). Then things get really interesting!

Secondly, there are more than 70 vendors in this space, and commoditisation has effectively made data, indexing, simple analysis and pretty charts FREE. The conclusive step in this process will be Google's entry into social media monitoring, which I think might happen the first quarter of next year. Read more

Friday Roundup 6th November 2009

As the UK's first appointment to the new role of storytelling laureate said self-deprecatingly this week on the Today programme, listening is more important than speaking, else we'd have two tongues and just one ear of course.

With that in mind, and having read all of this week's top contributions to MarCom Professional, I'm going to shut up and leave you to browse amongst them.

Best regards, Philip and the MarCom Professional team. Read more

Friday Roundup – the BNP on Question Time

Nick Griffin, leader of the (racist, facist) British National Party, appeared on a prime time BBC news programme last night, Question Time.

It is hard to say which of the decision to do so or the content of the programme itself was most controversial. The event has most definitely generated serious heat, before, during and after, with Google News reporting in excess of 3000 stories on the matter.

The BNP is democratically elected, with two Members of the European Parliament, and that gives their leader a mandate to appear on a national TV funded by the electorate to convey his views and his policies. Read more

Friday Roundup – Monitoring Social Media 09

I thought I'd highlight some great contributions on the subject of mobile in today's MarCom Professional Friday Roundup, and then point you to an event covering a topic close to my heart, social Web analytics (my ebook on the topic is here).

So, first up, the ever vigilant Andrew Grill always points his readers to useful stuff. This time it's the latest publication from Bena Roberts at GoMo News, a collection of insightful essays on all things mobile.

And David Knowles aims to inject a dose of realism into the iPhone app craze. If you're intent on getting an app out there, here's what you should know about what's working and what isn't.

Monitoring Social Media 09 is bringing together social media monitoring experts and suppliers with PR and marketing professionals for a one-day conference in London on 17th November 2009. Speakers from Nielsen Buzzmetrics, Market Sentinel, Brandwatch, Edelman, The Conversation Group, and the UK's #1 PR blogger, Neville Hobson, will be discussing issues such as ROI, sentiment analysis, reputation management, infuence detection and data quality. (There's an early bird ticket until 17th Oct.)

I'll see you there.

Best regards, Philip and the MarCom Professional team. Read more

Friday Roundup 25th September 2009

I need your clicks.

You see, I've been offline for ten weeks and handed the mantle of the Friday Roundups to Andrew Smith, as you will have noted. Thanks Andrew. But he appears to have grown the open and click rates in that short time faster than we were doing before he sprinkled his magic copywriter dust. Which is pleasingly irritating ;-)

(If you need someone who 'gets' the social Web, understands online communities and every Google Web tool under the cloud, he's your man. Damn fine social media trainer too by all accounts.)

But I digress. I have to acquit myself now that Andrew and I will be alternating on the Roundups. So perhaps I can tempt you with the following morsels as you scroll down towards the long list... Read more

Friday Roundup – the NLA and copyright

I have always admired the UK's Newspaper Licensing Agency for its self-assured composure in freshly applying last century's rules to this one.

That's a repeat of the opening sentence to a blog post of mine from 2007. And in the last couple of weeks the NLA appears to just get sillier and sillier and less and less in tune with how the world works today. They have announced their imminent intention to begin charging agencies and clients for sending URLs to each other.

Yes, you did read that right. I can assure you, that is the case, and no laughing please from those of you outside of the UK! Read more

Friday Roundup – Freemium

I was given a book last night. Free.

Free, as in I didn't pay for it, and "Free" as in the book's title.

The author is Chris Anderson, editor-in-chief of Wired magazine and author of the widely acclaimed 2006 book "The Long Tail: Why the Future of Business Is Selling Less of More" (ISBN 1-4013-0237-8).

"Free" (ISBN 9781905211470) takes a look at the rise and rise in recent years of business models pivoting around the provision of stuff for free. The book has some interesting chapters for anyone involved in marketing, particularly in relation to Web search and publishing (the widely held expectation of not having to pay for Web content and the rise of free papers during the decline of traditional media). Read more

The first Influence Scorecard meeting

Thanks to all you lovely social Web analytics people who've emailed me about your excitement and concerns regarding the Influence Scorecard. I'm also delighted that Katie Delahaye Paine and Charlene Li have expressed their desire to be part of this (although to be fair I haven't checked back with Charlene since February... are you around next week Charlene?)

I do appreciate your enthusiasm, but of course I wanted to post here about your concerns too. Once we have these concerns out of the way, it would be great to get these conversations into the public domain so I don't have to write long blog posts keeping everyone up to date!

Given that I've been asked, let me start by saying why I love this space. Quite simply, it combines several passions of mine: organisational efficiency and effectiveness; the Internet and information technology; social media, democracy, consumer empowerment and community invigoration; mathematics and data visualisation.

But that's me. What about the analytics industry? Why should competitors get in a room and tease this out collaboratively? That's the concern some of you have raised, and there are two responses to this question. Read more