Archives (page 26 of 43)

18 August 2010 / 10 Comments

Ethics in PR Measurement

I took part in the #measurepr Twitter chat today on ethics in measurement. These chats are organised by Shonali Burke and her blog post "Influence: From BS to Best Practice" set the scene nicely.

At the most fundamental level, we were asking whether some of the techniques being deployed for PR measurement are compatible with the aspiration of public relations professionals to be transparent and authentic, and, more precisely, whether they are compatible with codes of conduct as published by the likes of the CIPR, PRSA and CPRS.

In one of my tweets I suggested a more straight forward test, what one might describe as a layman's test for those of us uneducated in the matters of ethics:

RT @kseniacoffman: Q2: Where do you go for best practices? <-- Ask your mum, siblings, neighbours what's acceptable to them!? #measurepr

At Shonali's invitation, I contributed the three questions posed today... Read more

6 August 2010 / 4 Comments

Friday Roundup: Let’s get emotional… a milestone for PR and marketing

A very interesting thing happened at the end of July.

It affects every single practitioner in the public relations industry, indeed practitioners across all marketing disciplines.

And yet I haven't found one reference to it amongst the PR digerati yet, so I'm going to put that right. Now.

The subtleties of digital

At its core, this digital world is just a set of 1s and 0s that have been applied with increasing sophistication and power. It revolutionised the more numerical professions first, such as accounting and engineering in the seventies, before moving through manufacturing in the eighties and retail in the nineties.

In the noughties, "digital" arrived big style in the lives of marketing and PR professionals simply because it arrived big style in the lives of the stakeholders we look to communicate with, learn from and influence. Read more

2 August 2010 / 14 Comments

My browser history is my own, so back off with your unethical social media metrics

Privacy is a personal thing. Some people want to be as "off grid" as they can get. And then there are those who actually bolt a camcorder to their heads and stream their life 24/7. Irrespective, I believe there are some things that everyone expects to be private by default; even Marc Zuckerberg! And one of these is your browser history... the log that lists every webpage you visit.

It's this list that enables modern browsers to suggest auto-completions for URLs as you enter them in the address bar. It's this list you might visit when you're trying to find that something or other you stumbled across the other day. It's this list that allows your browser to try to render unvisited links one way, underlined blue by default, and previously visited links another way, underlined purple by default (even though individual webpages and associated styling information may actually override these defaults).

My browser history is mine. My wife's browser history is hers. Your browser history is yours.

But whilst the Internet turned 40 last year, the World Wide Web is still a teenager, and that relative immaturity places irresistible temptations in the path of the less ethical. And being able to read your browser history is just one of those.

Has your browser history been "sniffed" recently

You wouldn't know. Read more

29 July 2010 / 1 Comment

The Web of data is a Web of influence

I'm a fan of Web 3.0. Perhaps obsessed is a more accurate description.

Web 1.0 is the Web of documents. Web 2.0 is the social and user content Web. Web 3.0 is the point at which the Web itself understands that content and social interaction. Some call it the semantic Web, and some call it the Web of data, but regardless of naming conventions, it's going to mess up a hell of a lot of business models, and create some fascinating new business and public-benefit opportunities. And it'll transform reputation management too.

If you think 'atoms of influence' trickle far and wide courtesy of human expressions and understanding with social media acting as loyal conduit, just wait until machines understand these contributions too. Read more

23 July 2010 / 0 Comments

Friday Roundup – Twitter, the Human Seismograph

Ever considered Twitter in terms of it being a "Human Seismograph"?

Brian Solis won't mind me pointing out that he likes to invent memorable turns of phrase. It's a common trait amongst communicators working on any cutting edge because sometimes existing phraseology doesn't quite do justice to the point being made. So here we are, discussing human seismography.

And two posts this week portray the seismograpic needle waggling wildly.

Firstly, Brian's post "Oil Spill Report: BP and White House Sentiment Spills onto Twitter" reviews the sentiment towards BP as expressed on Twitter. Perhaps the most interesting aspect of this detailed analysis is the deleterious knock-on impact the disaster has had on sentiment towards President Obama. Of course, correlations offer no evidence of cause-and-effect unless individual exclamations of feeling explicitly express such a connection, and this is something social web analytics can examine. Read more

22 July 2010 / 5 Comments

An interview with Seth Godin – PR not publicity

Seth Godin - www.flickr.com/photos/joi/4035933108/

Seth Godin is a perceptive individual. He spots things the rest of us are too busy to see, and then lets us know about them in an easily-digestible format. Sounds like a cracking formula for a best-selling author if you ask me... and of course he is.

With a dozen titles to his name, including Tribes, Meatball Sundae, perhaps most famously Permission Marketing, and most recently Linchpin, interviewing Seth was always going to be both entertaining and insightful.

Interview with Seth Godin

16 July 2010 / 0 Comments

TweetDeck’s Iain Dodsworth at CIPR Social Summer

Last night the CIPR Social Summer series hosted a session on all things TweetDeck. If you haven't tried TweetDeck, try it now. It's free!

According to Twitstat.com today, after simply tweeting at twitter.com, Tweetdeck is the most popular Twitter client globally. Here's the stats I just grabbed from Twitstat:

Rank		Client	% of users	Tweets/user
1	(1)	web	16.80 %	2.90
2	(2)	TweetDeck	9.50 %	3.17
3	(6)	twitterfeed	5.90 %	5.58
4	(3)	foursquare	5.85 %	1.49
5	(4)	Twitter for iPhone	5.85 %	2.38
6	(5)	HootSuite	5.39 %	2.68
7	(8)	Echofon	3.22 %	3.25
8	(25)	API	2.76 %	6.66
9	(7)	Tweetie for Mac	2.55 %	2.38
10	(9)	Seesmic	2.16 %	3.02

But TweetDeck is more than a nice way to shepherd incoming tweets and craft your own. TweetDeck is rapidly becoming the most powerful way to manage your social networking without ever having to log onto each and every social network yourself. It aggregates Twitter, Facebook, LinkedIn, Google Buzz and Foursquare, and it even lets you watch YouTube videos brought to your attention by your social network in situ.

So I was particularly delighted when TweetDeck MD Iain Dodsworth (@iaindodsworth) accepted our invitation to join us for one of our sessions to share his insights and answer our questions. Read more

14 July 2010 / 3 Comments

SEO changing up its game… it’s called PR

My recent post "Where's your brain at? Where's your consultancy at?" was prompted by a fascinating discussion at the CIPR Social Summer session on the 1st July at which we debated aspects of search engine optimisation (SEO) and the PR profession's paralysing hesitancy to grasp the SEO nettle.

Well personally I'm excited not paralysed, and I keep a beady eye on great information sources such as SEOmoz and Search Engine Watch, and I'm posting today to highlight a couple of posts I've just found.

Rand Fishkin, SEOmoz's CEO, has written a super perspective that should be read by everyone interested in the ebb and flow of the SEO world, particularly as it relates to activity one might consider to be in the PR domain. "The Death and Rebirth of Editorial Citation on the Web" identifies three epoques to date of web linking activity: Read more