Social Business is such a nascent, deep and wide topic that I couldn't do my thinking or clients justice without reading a lot. Everyday. So it occurred to me that if I'm taking the time to do this, then it makes sense to take a few seconds more to act as a filter and pass on the best bits to others.
I began curating a Flipboard magazine at the tail end of 2013. Flipboard tells me that the resulting magazine, Social Business Design, currently contains 210 articles and has attracted 128 readers.
Here's what I like and what I don't like about the process. Perhaps the upsides might prompt you to curate one yourself, and perhaps the Flipboard team might take note of the downsides. They do listen – Flipboard CEO Mike McCue (@mmccue) has taken the time to respond to me via Twitter, as have several of his colleagues.
I like the simplicity. Drag the "flip it" bookmarklet from the Flipboard website to your browser's bookmarks bar and you're all set up. When I'm reading an article I decide to flip, I just click the bookmarklet and a little window appears, just like this:
You can see in this particular instance that it's found 8 images from which I can select one to accompany the article, else if no images are suitable I can opt not to use one at all. My magazine is preselected with a big tick because it's the only one I curate, else you can pick the magazine(s) for which the article is suitable. And then I just click "Add". Simples. I don't tend to append a comment in the "What's interesting about this?" field.
Subscribers can view the magazine in their browser, or via the Flipboard app for iOS, Android, Windows or Blackberry. And Flipboard really is a sticky app in my opinion. What's more, as a regular reader of a dozen different Flipboard magazines, Flipboard can learn what I'm into and suggest other magazines I might like.
I can cross-post articles from other Flipboard magazines to Social Business Design, but I don't tend to do that much. Partly I guess because I've not found other magazines with quite the same focus, but I can see how this might be increasingly useful in the future.
The "front cover"
Lastly, the "front cover" of the magazine can easily be set to one of the images accompanying a recent article – an important step to give subscribers a visual clue in their app that new content is available. I originally mocked up the small image above to promote the availability of the magazine, but Flipboard now has a small widget available to show the magazine bedecked in its latest cover image. Like this:
I don't like
The stuff Flipboard doesn't like
Flipboard doesn't like flipping PDFs, YouTube videos or Slideshare stacks. This is a fairly significant shortcoming, but one I can only assume the Flipboard techies are working on.
Flipboard grabs quite a few images that are clearly, to the human at least, nothing to do with the article in question. They're ads, or visuals enticing web visitors to click to other content for example. I don't have a problem with this per se as it's rather difficult to program this out, but when Flipboard misses the main image altogether, that's frustrating. Here are two examples that fail at the time of writing:
8 years of Enterprise 2.0 on medium.com. That city skyline is completely ignored...
Changing the world of work. One human at a time. by Change Agents Worldwide. No image detected...
No image thank you
Sometimes, when I've told Flipboard not to use one of the candidate images, it goes ahead and uses one anyway. That's a little annoying.
About the readership
Sometimes I'm told the name of a new subscriber as a status alert on my phone. And sometimes I'm not. Not sure why. And in the same vein, Flipboard doesn't provide me with any facility to see who is reading the magazine. I'm not saying that I need an email address because that would breach their users' privacy, but their Flipboard username would be interesting. Even better, and to Flipboard's advantage too no doubt, it should let me share my social networks with them so Flipboard can tell me which of my network is a subscriber. Nifty, and perhaps a little jab back at competitor Pulse now that it's part of the LinkedIn stable.
Overall, there's almost too little feedback to curators to keep them encouraged, if you know what I mean.
Does Flipboard rate my magazine?
Does Flipboard rate my magazine sufficiently to suggest it to those in its community it thinks might want to subscribe to it? I've no idea.
What exactly is a page flip?
My magazine has had 1,328 page flips so far, but I can find no definition of this metric. Is it a subscriber seeing the availability of an article in the app or browser but not clicking / touching to read it? Or does it need a click / touch? And does it include Flipboard users who are taking a look but haven't yet subscribed? Being a special adviser to the Association for the Measurement and Evaluation of Media, you can guess this annoys me!
My first blog post on this topic was back in April 2005. It wasn't called social news aggregation back then – in fact it didn't really exist at all – and I called the prospect myChannel. Flipboard launced at the end of 2010, effectively pioneering social news aggregation. And I enjoyed playing a part in pivoting Taptu from mobile search to social news aggregation back in the day.
In short, I enjoy curating a Flipboard magazine. I actually take it seriously. Half a dozen associates have told me they're subscribed and enjoy the variety of articles I bring to their attention, so that's all the social reinforcement I need for now. But Flipboard needs to address aspects of social capital (the value of the network), as perceivable by members of the network, sooner rather than later to maintain momentum.