Those of you with whom I've discussed social Web strategy, or even helped define and execute it, will know my analogy of the social Web with the social life of a typical city. For example, the Facebooks, MySpaces and Bebo's are the mega night clubs on the ring road. The blogs and small forums are the pubs and bars on the high street. The likes of Ning are the market stalls or local fair rides. The tweeting of Twitter is the chitter chatter in passing and over the garden fence.
And this isn't analogy for analogy's sake, this is a great way to orientate social Web newbies to the norms and expectations of social media, applications and services.
Take the example of participating for the first time in a Facebook group, or a business forum, or blog meme. Enough to make the most confident of net newbies hesitate. Yet no-one enters a room buzzing with people they don't know and starts gobbing off immediately before assessing the etiquette and the tone of the conversation, so why do that online? Social media newbies just need to look out for the analogous sort of things to which they are so naturally accustomed offline.
Offline - is drinking from the bottle acceptable? Online - is proper punctuation and spelling expected?
Offline - who's got gravitas, attracting people around them? Online - whose point of view is attracting the most comment, the most feedback and interaction? Read more