Deliberate and emergent, by design

I’ve been trying to reconcile the apparent tensions between the deliberate and emergent strategy schools of thought. After all, it’s a fundamental question at the heart of organizational life today. Defining deliberate and emergent strategy The deliberate strategy process is the one with which most people are most familiar if only because it dominated 20th Century organizational life and still does. A senior team reviews the market, the trends, the SWOT, the fruits of R&D, etc., and formulates strategy – where to play and how to win – that the wider organization is then charged with executing. And based on nothing more than atavistic agricultural habits that are now largely irrelevant, we exhibit a predilection for going through this process with a calendar based drumbeat. Emergent strategy adherents on the other hand insist that such practice is pure fancy. It’s divination beyond the realm of even the most cogent, gifted and able senior leadership team. The deliberate strategy process supports C-title egos and little else. Rather, we’re better off making the organization sensitive to even the slightest changes, the weakest of signals, and developing an organizational fabric with the agility to react appropriately, to exploit opportunity and close down risk. ...

July 16, 2014

Organization is software

This post is about an exciting vista for organization, one that may sound unhuman on the face of it but which, in contrast, I think could serve human dignity very well. I first presented it in my Future of Organization video May 23rd, a presentation that appears to have been well received (and the accompanying Slideshare accrued over 2000 views in the week). Given the variety and perceptiveness of the comments the video garnered I’m particularly pleased to have excused the presentation up front as being far from comprehensive. Pete Burden picked up on building inclusiveness and sustainability, and humanity, pointing me to this webpage on concious business . And soulfulness was at the heart of a similar exchange with Frederic Laloux, author of Reinventing Organizations . (I consequently elevated the book to the top of my to-read pile and at page 36 I’m enjoying it very much so far.) Mr. Wirearchy himself, Jon Husband , was good enough to ’tweet out’ (appended here). And my dear friend Gabbi Cahane wondered what balance of my living in the future and living in the present might be best for business. Hmm, good point :-) In this post, I’m referring to what I’ve named Bread incorporated – a distributed, self-regulating, incorruptible, frictionless market for organization. Here’s the slide in question and the transcript: ...

June 2, 2014

Organizational performance – a private conversation that should have been public and is now

This is a conversation between Adam Pisoni , Stowe Boyd and me relating to a guest post I made to Brian Solis’ blog, Impatience is a Virtue – What’s Next for Social Business . The conversation played out on email, which is ironic given that all three of us advocate “working out loud” unless confidentiality precludes it. I take the blame for emailing in the first place and hope to make up for the transgression by publishing it now. I have removed those conversational niceties that pepper emails, inserted some helpful hyperlinks and comments in square brackets by way of explaining some of the terms used and topics raised, and tweaked a few things to improve readability here. [Photo of Adam by Intel Free Press . Photo of Stowe by Paul J Corney .] Adam Honestly, one of the most enlightening aspects of finally working within a real, big enterprise [Microsoft acquired Yammer in 2012] is the affect of performance management and budgets. Yammer loved to yell at our large customers to just change how they worked. That anyone at any level could affect change. But what you see inside large companies is that really good people will do all the wrong things either because they eventually feel pressured to optimize for what they are incentivised to do, or because their scope of power is too narrow to affect any change. This happens with budgets all the time. Two people in different parts of the org may have an idea that could make the company lots of money, but since the budgets were set up a year in advance, they can’t shift the money between them. ...

March 28, 2014

"Our goal is to become a social business but how do we get the revolution started?"

During a deep and meaningful conversation recently, my interlocutor declared: Our goal is to become a social business but how do we get the revolution started? This post addresses two problems integral to this statement. A means not an end Social business is a fairly fuzzy concept at the best of times. Some consider it synonymous with terms such as Enterprise 2.0, Agile Business, Responsive Organization, and Future Work, whereas others more deeply invested in any one may argue the differences. For the record, I describe social business by way of the following challenge: Do you help all the individuals associated with your organization (employees, customers, partners, suppliers, shareholders, etc.) build worthwhile relationships with each other and others, coalescing by need and desire, knowledge and capability and shared values, to create shared value? Shared values Some pundits prefer to talk about shared purpose rather than shared values, and I think this may well be akin to Stowe Boyd differentiating between collaboration and cooperation with shared purpose relating to collaboration and shared values relating to cooperation. In his words : ...

February 25, 2014

Stowe Boyd's manifesto and The People's Front

Stowe Boyd recently published “A Manifesto For A Third Way Of Work” (although the title will change ). The manifesto forms the basis of the book Stowe plans to write throughout 2014, crystallizing the perspectives and insight he has forged and assembled over the years. And if you’ve read Attenzi – a social business story then you’ll know Stowe and I think alike on many matters. [Update 20th March 2014: the title changed to A Manifesto For A New Way of Work .] Here are the major theses, and I have identified with an asterisk the four I have chosen to argue below. _____ Dissensus (versus Consensus) — active and directed dissent is a better way to counter the cognitive biases of groups and individuals, and to sidestep groupthink; essential to increased innovation and creativity truly driving business Cooperative (versus Collaborative) — sidesteps the politics and collectivism of consensus-based decision-making, and shifts to looser, laissez-faire cooperative work patterns Creativity (versus Tradition) — new solutions to problems are needed, and traditional approaches may not only be broken but dangerous Autonomy (versus Heteronomy) — paradoxically, as we come into a time when we acknowledge that we are more connected to each other than ever before, a great degree of autonomy will become the norm; old demands to subordinate all personal interests to those of the collective will be displaced by a personal re-engagement in our own work and a commitment to a deeper work culture that transcends any one company’s corporate culture ...

January 2, 2014

Social business in 2014 and your last ever New Year's resolution

We’ve all done it. It doesn’t matter if you’re a professional data driven content marketer, or some poor soul who’s been told to conjure up the December post for the company blog, the temptation to write that post about the looming New Year is, well, too tempting. If you’re looking for real link fodder, best include a call to action and sell the idea that something may be learned and put into valuable action before Santa boots up Google Maps, post title bait such as: ...

December 17, 2013

"Social business is dead!" ... "Whatever!"

Published as a guest post on briansolis.com , Friday 8th November 2013, in response to Chris Heuer’s post “Social Business is Dead! Long Live What’s Next! ” As he finished a game of Cut The Rope on his iPhone, my young godson asked what my phone was like when I was his age. I broke it down for him. I was in my twenties before someone offered to take north of ten thousand dollars for a basic digital camera, and not much less for a GPS device. And I got my first basic mobile phone (I explained that means just making phone calls and sending text messages) as I approached thirty. A few days later, as she dispatched her umpteenth snapchat of the morning, my niece asked me why I obviously enjoy what I do for a living. Imagine a whole lifetime, I replied, during which the only innovation was a tweak to the angle of the plow shear. Scientists and engineers have been good to us. We’ve come to expect serious technological innovation with the regularity of the seasons. So, just like Chris Heuer, I’m more than ready for corresponding organizational change. Now. As in right now! Having reflected briefly on the vast progression of the Internet and the web, computing, mobile infrastructure and social media services – as if you needed a reminder – let’s look at what’s changed at the typical organization during this time, my adult lifetime. Or more pertinently what hasn’t. ...

November 11, 2013