Best practice guidance and policy for social media measurement from the CIPR

Fri, 14 May 2010 00:00:00 +0000

The Chartered Institute of Public Relations announced this week one of the first actions to come out of its newly formed Social Media Panel … the Social Media Measurement Group.

Some time back in the early days of media relations some bright spark came up with the idea of using a ruler to measure ‘column inches’, a considerably less than perfect approach to assessing PR campaign success only compounded in its inability to drive performance and measure success appropriately by advertising value equivalence (AVE).

My disgust for column inches and AVE has nearly lost me business on more than one occasion, but being prepared to work with prospects on improved approaches can end up contributing to the reasons for going on to convert their business.

Without a doubt, the simplest and shortest response to someone’s defense of such amateur approaches is to ask how they would measure a campaign’s success if a primary objective of a campaign was to keep brand X out of the press? “Oh, errr, well, I mean, that would be, ermm….”.

Searching harder - search panel at Being Digital

Tue, 10 Jun 2008 00:00:00 +0000

Just watched Giles Palmer’s presentation on search trends here at Being Digital . His company, Magpie , is one of those I’m including in my upcoming eBook on Social Web Analytics (pushed back a week or so due to better than expected social life… yes, I have one).

[Simon Grice listens in to Giles Palmers presentation].

Currently Microsoft’s Jeff Kelisky (ex-Multimap CEO) is talking about Microsoft search being an online representation of the real world… 3D search if you like. He’s showing a video of 3D cityscapes, but I can’t see much search going on. Hang on, no, that’s just a virtual Earth 3D demo. Mmmm, looks like Jeff doesn’t know if he’s in search or mapping. Or perhaps both, but as he’s pointed out, we’ve had the panel on location today.

Jeff has also been keen to big up MIcrosoft’s cashback search I posted about recently .

Gilespalmer on Philip Sheldrake

Best practice guidance and policy for social media measurement from the CIPR

Searching harder - search panel at Being Digital