Tag: book (page 1 of 1)

Strategic Public Relations Leadership

Strategic Public Relations LeadershipI learned this week about the Cockpit-in-Court, an early London theatre that stood where we find 70 Whitehall today. Apparently, it did as the name conveys host cockfights, although they stopped as long ago as the Jacobean times. The current building includes Kent's Treasury, built 1733-37.

I attended an event in Kent's Treasury this week at the kind invitation of Professor Anne Gregory and Paul Willis of the Centre for Public Relations Studies at Leeds Business School, hosted by Alex Aitken, Executive Director of Government Communications, to celebrate the launch of Strategic Public Relations Leadership.

[Google books, Amazon.co.uk, Amazon.com, Routledge, BookDepository, Waterstone's, WHSmith, Blackwell]

The vision we have for social business at Euler Partners is built up and out from public relations in its "excellence theory" manifestation (rather than the various flavours of publicity and spin with which some readers may be more familiar). It is a fundamental, and one that has too rarely contributed all it has to give to organisational success, and Anne and Paul believe the time has come for public relations professionals to step up to the mark. They cite the increasing complexity of the modern organisation as reason enough:

This context requires public relations professionals to be able to clearly articulate and demonstrate their own contribution to organisational effectiveness. This textbook provides public relations leaders with a framework to do this, as well as a checklist of essential capabilities which they must acquire and exhibit if they are to operate at the highest levels of any organisation.

I'm delighted to have provided a "product description" in Amazon's terminology or, in the jargon of the publishing industry, a "book blurb" for the back cover:

The authors write "an organisation’s reputation is determined not by expert publicity programs, but the alignment of declared and enacted values as judged by those with whom it has a relationship." If you understand what this means, this book will help you make it happen. If you don't understand what this means, you should read this book. Given the compelling association the authors identify between public relations excellence and organisational leadership, it can only benefit your career trajectory.

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Share This: The Social Media Handbook for PR, by the CIPR Social Media Panel

Share This book cover

After three months of social collaboration involving two dozen authors, we're just a few days away from publishing Share This: The Social Media Handbook for PR (Amazon UK). The authors, all members of the CIPR Social Media panel or friends of, decided that that there was a need for a handbook that covers the full gamut of issues facing the PR practitioner in 2012.

Incredibly, Lord Sugar provides the endorsement for the front cover :-)

I'm delighted to have authored two of the chapters, Chapter 17 on real-time public relations, and the final chapter looking at the future, beyond social media.

Here's the introductory video featuring CIPR CEO Jane Wilson, and then the Table of Contents. Read the CIPR's press release here. Pre-order your copy today!

 

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CIPR TV on ethics

This week's CIPR TV addressed the topic of ethics, and 'spin'. Joining me in the studio were Eliane Glaser, Guardian columnist and author of Get Real: How to tell it like it is in a world of illusions (Amazon, Waterstones), and Dr Jon White, PR consultant, strategist, and author of the CIPR's PR2020 report (PDF).

It appears the world of public relations has a reputation problem. It's almost schizophrenic, with one camp entrenched in persuasive 'spin', or perhaps publicity, and the other in working towards open, transparent, mutual understanding between the organisation and stakeholders. Max Clifford for example, whilst often introduced by the British mass media as a PR consultant, is actually a publicist; a distinction indeed that the Wikipedia community is able to make at the time of writing.

It's a fascinating topic and we had a lot of ground to cover in 20 minutes. Hit play and find out more.

Social Media Analytics

Are you savvy when it comes to social analytics? If you're a PR practitioner, the answer to this question must be YES.

Marshall Sponder visited London last week as part of his tour promoting his new book, Social Media Analytics – Effective Tools for Building, Interpreting, and Using Metrics (ISBN 978-0-07-176829-0). Having read a draft manuscript of the book, a quote of mine appears on the front cover: "Ignoring this book is akin to ignoring your market."

Social Media Analytics, Marshall SponderThere is no better independent authority on the tools and techniques than Marshall. Whilst some pundits simply maintain lists of social analytics vendors with some basic feature comparison tables, Marshall has actually used many of them for real. Moreover, he has a peculiar ability to prod the vendors and the engineers that build these services, to get under the hood and separate the actual capabilities from the marketing claims.

Marshall is not, however, a public relations practitioner or management consultant. This book does not provide a strategic framework for the integration of social analytics into your organisation. It does not address important issues such as privacy (of customers, employees and the wider public) or ethics. It doesn't attempt to define a detailed taxonomy of the analytics services out there, or make this a comprehensive market review. Read more

My book, The Business of Influence, is out today

Today's the day!

It's ready for delivery in the UK today, and pre-order in other parts of the world. For those of you tweeting about availability in the US, currently listed as mid-June by some bookstores, Wiley tells me it should actually be with you mid-May. Thank you for your interest and patience.

What's it about?

The Business of Influence: Reframing Marketing and PR for the Digital AgeThe Business of Influence is a rethink.

It's about improving the capabilities of organisations to design and attend to the way in which all aspects of its operations influence stakeholders, about making sure stakeholders influence it, systematically, and about how well competitors are attempting the same. It focuses on influence as the common denominator of marketing and public relations and related activities such as customer service, sales, product development and HR, and therefore the basis for redesigning these and interconnecting them.

The book introduces the Influence Scorecard, named in homage to the dominant framework for business performance management, the Balanced Scorecard. The Influence Scorecard then is a subset or view of the Balanced Scorecard containing all the influence-related key performance indicators (KPIs) stripped of functional silo, and it may extend beyond the Balanced Scorecard should a greater operational granularity of metrics be demanded by the influence strategy.

The Influence Scorecard is a new framework for the 21st-century designed to help organisations focus on what matters rather than continue to carry the baggage and inefficiencies that come part and parcel of the typical 20th-century marketing and PR structure and approach. It's a reframing in the context of 21st-century media and disintermediation, 21st-century technology, and 21st-century articulation of and appreciation for business strategy. Read more

Hi, do you know Beeta Vahdat?

I need your help.

My book, The Business of Influence, comes out with Wiley in April. That means the proofs go to press 24th February, and the URL to the book's accompanying website will be writ therein. And what better URL could one have than thebusinessofinfluence.com?

The problem is, this domain is registered. According to a whois lookup, the name of the owner is Beeta Vahdat, a "principal of IMANI Communication Design" living in the Melbourne, Australia area. Ms. Vahdat does not appear to be using the domain name, so I'd like to see if I can buy it from her... if only I could get in touch.

I wonder, do you know anyone in Melbourne you might ask? Perhaps you live in Melbourne. Perhaps you live in Melbourne and work in the same line of business (note to self to email Trevor Young immediately after this post). If so, I'd love you to ping your network and point them here to explain my predicament. There's a free book in it! :-)

Thanks in advance, Philip.

Contribute to the Influence Professional book

I'm writing a book, provisionally titled Influence Professional. And the reading, the planning, the structuring and first few chunks of copy have been enjoyable in a hard work kinda way.

It's 27 months since I was engrossed in writing the Social Web Analytics eBook 2008, and I'd forgotten how intense writing more than 140 characters or a blog post at a go can be. It's cathartic to structure your thoughts tightly. And whereas one can say things off the cuff in conversation, when you're committing to the page you find yourself having to source liberal references to support your assertions, which is thoroughly rewarding as you can't help but learn more as you do it.

I need you...

But now it's time to collaborate. I need your input, insights, experiences and assessment of the current state of affairs in marketing and PR. I'd love you to complete my research questionnaire before the end of September; it shouldn't take more than 10-12 minutes. I'm delighted that fellow Wiley author Brian Solis (@briansolis) has just retweeted the link this evening, and thanks also to @behindthespin, @markpinsent, @RussGoldsmith, @stuartbruce. Stars.

The ebook still attracts over a thousand downloads every month, and it's just about to break through 90,000. Whilst the second half, focused on vendor information, is now out of date, I'm pleased to say the first half still makes sense. Here's hoping I can match its success this time round, with your help!

Thanks. #inflpro

Friday Roundup: I’d like to quote you

I'd like to quote you.

Without doubt, the marketing and PR professions are in revolutionary flux right now. I reckon that if we didn't have these disciplines to date but just realised here and now that we actually wanted to influence what people think and do, and ensure we're influenced straight back, that we'd design things very much differently to the status quo we've inherited.

I'm delighted that Wiley has invited me to write a book on just this topic. It's going to focus on the much needed transformation of marketing and PR strategies, and the related disciplines in the influence mix, for the current and future digital age.

The book explains what’s happened, what’s happening and what’s coming up. It points to the changes of direction organisations and individual practitioners must pursue to remain relevant.

And in the spirit of a marketer honing a product’s positioning, I’ll tell you what this book is not. This book is not a social media ‘how to’. Rather, it's about your organisation, your profession and your career. As with all changes to the competitive landscape, the earliest adapters will secure competitive advantage for their organisation and personal careers, whilst the laggards will suffer competitive disadvantage. And quickly.

I'd like to quote you. Please do get in touch if you'd like to share your viewpoint and experiences... the book will only be improved by your contributions. Seriously, do it!

And if you're interested in the bit about what's coming up, I'm running a session this coming Thursday in London at the CIPR on the Web 3.0 and the Internet of Things if you'd like to join us.

Best regards, Philip and the MarCom Professional team. Read more